TEMPORARY PAUSE
ON ACCEPTING NEW CUSTOMERS
17 March, 2021 (NEW)
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Unfortunately, I must again temporarily halt accepting new customers into my salon. I don't know when I will be new customers will be able to register with Zen.
If you would like to add your name to our waiting list, please fill out the form on the bottom of my homepage. I promise that you will be offered a chance to register before the open public and in order that you signed up.
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I am truly sorry for this but I built Zen with the dogs in mind and the quality of my work first and foremost. Plus, the one-on-one concept limits the intake volume as well.
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I apologise to any and all who had hoped to join me, and I can only ask for your patience.
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Laurie
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Q & A
Q: I submitted a new customer registration form - will it be accepted?
Answer: Yes, if received on or before March 17. We still need time to process those already received.
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Q: I submitted a "interested in becoming a new customer" form -
will it be accepted?
Answer: Yes, if sent on or before March 16. Please note that it may take some time before we can process them.
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Q: Will you ever take on new clients?
Answer: Yes. In time should be able to open my doors to new dogs. When that is, I do not know right now.
Q: I am an existing customer, I assume nothing changes, right?
Answer: Correct. I encourage you to book your dog's appointments well in advance to ensure you maintain her/his coat in a timely manner.
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CURRENT CUSTOMERS
21 January, 2021 (updated)
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I am currently contacting everyone individually who has an appointment to discuss future options. You can also send me an email.
Please be patient - it takes time to plan individually for a moving target.
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I apologise to any and all who had hoped to join me, and I can only ask for your patience.
​
Laurie
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​
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Q & A
Q: I submitted a registration form - will it be accepted?
Answer: Sadly no. Until we know more definitively when the restriction will be lifted, I cannot accept new registrations. It is unfair for you and for me to even try to plan so far ahead.
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Q: Will you ever take on new clients?
Answer: Yes - of course! In all honesty, it will take weeks after the restrictions are lifted. The shutdown made a mess with my schedule and that of my current customers. I estimate it can take a month or more post re-opening to return to any semblance of a normal routine.
Q: I am an existing customer, I had an appointment in January or February;
what happens now?
Answer: I am currently contacting everyone individually who has an appointment to discuss future options. You can also send me an email.
Please be patient - it takes time to plan individually for a moving target.